Setting Foot

Late last week, my wife was on Facebook and noticed that someone in the community had posted about a new section of road being open in the development. It was after dinner and the kids were already in their pyjamas, but we jumped in the car and headed up to see what we could see as we were pretty sure that we could now actually get a lot closer to our new block.

As it turned out, we were able to stand at the end of our new driveway. The view is going to be great from the new block and the open space directly across the road is bigger and flatter that I thought it was going to be so it will be great to be able to kick the footy or throw a ball. Basically it has the potential to become an extension to our yard space for the kids as they could go and play there whenever they liked and we'd be able to see them out the windows of our house.

The photo above is from a couple of days later as it was getting dark when visited it the first time. As you can see it was pretty wet and cloudy when the photo was taken, so it doesn't really do justice to the view of the ranges that we will have, or the lights we'll see at night. I'll wait until we have some nice weather and I'll go and take some nicer photos.

Whilst we were at the block the first time, we actually met the people who have bought the block diagonally behind us. They were a nice couple around the same age as my wife and I, as we talked more, I wondered why the bloke looked so familiar and eventually we realised that our sons were the same age and in fact played in the same footy team last season! We both felt a little embarrassed that we didn't figure that out sooner considering we both would have been at a lot of the games our kids had.

It will still be several months before our land actually registers and we'll be able to get further onto our block. At the moment there is a big fence blocking access to our site as our neighbourhood is still being worked on by the developer. But this is still exciting and we are happy that we jumped onto this block as fast as we did as it is in a fantastic location and is by far one of the best blocks in the area.

Bomber
Who knew that a small piece of dirt could be so exciting.

Someone who gets it.

I had a bit of a rant the other night about how things should be easier in this day and age and that some companies are their own worst enemies. Well today I had a bit of a win with our new bank and if it stays this way I'll be a very happy customer.
As we're buying a new house we had to refinance so we could borrow a little more, there was no way on earth that I was going to use Lendi again, that was a mistake, so we used a bank recommended by our new broker.
Once all the docs had been signed and sent in a couple of days later they called me and went through everything with me and made sure I was happy. I was riding the motorcycle home from work at the time so I had them on bluetooth and they were very thorough in explaining things to me and making sure I knew exactly what was happening. I downloaded their app for my phone when I got home and set everything up as much as I could. 
Today our new cards showed up and I wanted to activate them and set up my PINs for them. The letter that came with the cards said that I could set my PIN online so I logged into the app using my fingerprint and found that they meant the actual website and not the app, not the end of the world, so I jumped in front of the computer. For the life of me I couldn't remember the password that I'd set up for logging in, after a few attempts I ended up calling their 24hr support line.
After a short hold I was actually speaking to a person with an Australian accent and they just confirmed a couple of things and then sent me a new password via SMS and BAM! I was able to log into online banking. I was then able to set new PINs for the new cards and they are all activated and ready to go.
The reason we left our first bank was due to customer service, the second one we left because of customer server and now we have a bank with a better interest rate,a better app, a better online banking site and what has been awesome customer service so far.
I then jumped on thier Facebook page to thank them for such great service so far and wow, there are tons of negative reviews for them. Heaps of people complaining about bad customer service, long hold times and people never calling them back. I did leave a positive review but I also let them know that I wasn't impressed with seeing all the negative reviews and encouraged them to be better.

Bomber
really and truly, never ever even think about using Lendi.